MEDICINES COUNTER ASSISTANT
The essential details
Perfect for… staff starting out on their pharmacy career that are involved in the sale of over the counter medicines and want to learn more about how to sell them safely and according to the law.
Qualification… medicines counter assistant, accredited by the General Pharmaceutical Council (GPhC) and is a GPhC requirement for all members of staff involved in the sale of over the counter medicines.
Requirements… there are no minimum qualification requirements to undertake this programme but trainees will need the support and supervision of a pharmacist or pharmacy technician.
Duration… most people complete this programme in 12 – 52 weeks so we can flex the timescales to suit your trainee’s pace of learning.
All of this is included… a trainee guide to explain how the programme works, 11 individual workbooks covering all of the key OTC topics, multiple choice questions at the end of each workbook to test your trainee’s knowledge and a tutor guide to support the tutor.
Support… once we’ve set your trainee up on their new programme, our friendly team will be in touch regularly to help them complete their programme and gain their qualification. We track progress and are always happy to help and support trainee and tutor in any way we can.
Delivery method… trainees can either work online or with hard copy workbooks, which ever works best for them and their pharmacy.
Assessment… this programme is assessed through activities completed in the workbooks, case studies and multiple choice questions.
Calling all tutors… we regularly review and update our programmes so you can rest assured that they are high quality, easy to understand and relevant to pharmacy practice today.
Programme content... have a look in detail at the programme content to learn about the key topics your trainees will be covering.
Live reports... you may have more than one trainee working through this programme so to help you stay on top of things you have access to live reports on their progress, allowing you to see how they are doing in seconds.
Group services... if you are lucky enough to be working with trainees across a range of pharmacies take a look at the special Group Services that we offer. They will make your life a lot easier.
Here is what our trainees think...
‘I really enjoyed my medicines counter assistant programme! The workbooks were very interesting and easy to follow. They went into a lot of detail about how things work, such as how we feel pain. It has really helped me to understand what each product contains so I can recommend the appropriate one to customers. It has also helped me with where the products are located so I can direct customers to them.’
Qualified MCA, Tasmin, Cumbria
‘The MCA programme was very informative and has given me more confidence to advise and recommend products. The workbooks were well laid out with just the right amount of information. I am extremely pleased with the programme and the team were very helpful and understanding.’
Qualified MCA, Sonya, Birmingham
‘I found Scientia Skills very helpful when I needed to contact them. I thought it was particularly good that I was phoned when my Trainee had missed doing a test which meant that they were also keeping an eye on progress and making contact to check if there were any problems or if additional support was needed.’
MCA tutor and Pharmacist, Dorothy, Isle of Man